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Accessibility statement

This statement applies to content published on this domain.

This website is run by the Independent Advisory Group (IAG) for Avon and Somerset. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some tables do not have row headers or a defined table structure
  • some documents have poor colour contrast
  • some pages have poor colour contrast
  • some images used to convey information have poor colour contrast
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some documents have poor colour contrast
  • many documents are in PDF format and are not accessible
  • some on-page and interface components do not include ARIA attributes

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email: strategiciag@avonandsomerset.police.uk

We will consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

If you find any problems not listed on this page or you think we are not meeting accessibility requirements, email the IAG team at strategiciag@avonandsomerset.police.uk

If possible, provide details to help us to identify and resolve the issue as quickly as possible:

  • outline the issue
  • include the URL of the page or the page title
  • tell us which mobile, laptop or tablet device was used
  • tell us which browser was used

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the Accessibility Regulations

  1. Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content, we will make sure our use of images meets this criterion.
  2. Where we embed third-party content such as YouTube or Vimeo videos and OS Maps, we rely on software hosted through third parties and this may come with accessibility issues. For example, YouTube does not include a title attribute on its iframe code. This fails WCAG 4.1.2 success criterion (Name, role, value). When we publish new content, we will manually add title attributes where appropriate.

PDFs and other non-HTML documents

We know that in some parts of this website that PDF, Microsoft Excel, PowerPoint and Word documents are not fully accessible to screen reader software.

These include:

  • missing titles which does not meet WCAG 2.1 success criterion 2.4.2
  • content not being formatted in an accessible structure which does not meet WCAG 2.1 success criterion 1.4
  • visual elements such as images, diagrams, tables and charts have not been provided with text alternative which does not meet WCAG 2.1 success criterion 1.1.1
  • visual elements such as tables do not have table row or column headers, or are structured incorrectly, which does not meet WCAG 2.1 success criterion 1.3.1 (Info and Relationships)

Content that’s not within the scope of the Accessibility Regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Disproportionate burden

There are no accessibility issues that would be a disproportionate burden to fix.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible this website is.

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out on a sample of pages across the website.

We use the following tools to test this website:

What we are doing to improve accessibility

We are continuously working to fix content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on April 2025. It was last reviewed in April 2025.